Returns & Exchanges

At CNS, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a straightforward 30-day return policy for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Log into your CNS account and navigate to the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip or authorization form.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.